It’s Official – Maple Now Offers 24/7 Incident Response!

Around the Clock. Around the Year. Maple’s New 24/7 Incident Response Service Is Live!

We’re thrilled to announce that Maple now offers full 24/7 incident response with a lightning-fast 60-minute SLA.

This is a huge step forward for our clients in regulated sectors where the stakes are high and time is critical. Cybersecurity incidents don’t keep office hours – and now, neither do we.

When something serious happens – a device is stolen, an account is compromised, ransomware hits – you can’t afford to wait until the morning. That’s why our new 24/7 service exists.

And we don’t mean “somebody will get back to you eventually.” We mean real people, senior Maple engineers, answering the phone 24/7, ready to act immediately. You call our central number, and the incident response machine kicks into gear.
 

What’s included?

From Friday night phishing clicks to Saturday ransomware scares, our team has your back. Some of the critical incidents we handle include:

• Compromised accounts (Microsoft, Egnyte and others)
• Lost or stolen devices (including unencrypted ones!)
• Website defacement – we’ll take it offline fast
• Office disasters – flooding, power outages, you name it
• Emergency staff leavers – including potential insider threats
• Virus or ransomware detection
• SOC alerts – and yes, we’ll escalate what matters
   

We don’t outsource. We use our own experienced team, working from tried-and-tested incident playbooks, to take swift, decisive action.

 

Why now?

Our clients have told us time and time again: most things can wait until Monday. But some things absolutely can’t. The risk of leaving incidents overnight or over the weekend? Data theft, reputational damage, non-compliance, and more.

And now, Maple clients no longer have to take that risk. With our always-on incident response, you're never left exposed.

 

Not covered 24/7? You need to ask yourself:

• What if someone enters credentials into a phishing site on Saturday night?
• What if a staff member leaves abruptly – and not on good terms?
• Can you act right now if your website is hacked at 3am?
   

If you’re not sure – you’re not ready.
 

Talk to us today about how we can protect your business, every hour of every day. Because cyber incidents don’t wait for business hours. Now, neither do we.

Contact us here: https://www.mapletech.co.uk/contact/