IT Support
High quality proactive maintenance and IT support from a London-based team, including no-quibble site visits when required.
Who do we provide services to?
Our clients include investment managers, hedge funds, insurance brokers, and law firms.
Most of our clients are based in Central London, but we support businesses and staff further afield, including in the United States and Asia.
What makes us different (better)?
Our office is where our clients are - in the centre of London. By Bank Underground in our case.
We have an unrivalled 30-minute SLA to be working on any support issues.
We focus on the sector we know best - financial services.
We help clients build and maintain an annual IT roadmap.
We have a 100% client retention rate.
To book some time for an open chat to see how we can help your organisation operate effectively, click below.
Get in touchOur Services
Home Working
Systems and support for home and hybrid workers. The new normal for many staff and clients. Cat not included.
Cloud and Office 365
Maple is Microsoft partner, certified to sell and support Microsoft Cloud services including 365.
Consultancy
Consultancy and management for projects including new offices and system deployments.
Telephony
Modern Cloud-based telephony solutions to utilise your company telephones from anywhere.
Cybersecurity
Cybersecurity guidance, program, policies, and testing, including phishing testing plans.
IT Governance
Meeting standards by building and managing an IT roadmap and IT policies and procedures.
Backup and DR
Backups, and disaster recovery planning and testing.
Procurement
Procurement
Cyber Essentials
Cyber Essentials
On-Site IT
On-Site IT
IBM i/AS400
IBM i/AS400
Phishing Testing
Phishing Testing
Recruitment
Recruitment
Maple's team based by Bank in the City of London, is dedicated to providing exceptional IT support services tailored specifically for regulated firms and organisations.
We understand the unique demands and requirements of such industries, including the need for reliable and secure IT infrastructure, seamless business continuity, and regulatory compliance.
Whilst it is true that over 90% of service requests and fixes are completed normally, our location is a key differentiator. Whether it's for meeting clients or visiting clients' offices to complete IT requests, we are there for our clients - not remote and hard to get hold of or hard to get into the office.
By choosing Maple, you benefit from our commitment to going above and beyond standard industry practices. We recognise the value of face-to-face interactions and believe that being physically present contributes to a superior level of service.
Trust us to provide comprehensive IT support and services that meet the highest standards, enabling your business to operate smoothly.
Get in touch5*
Five Star Google Rating
100%
Client Retention Rate
30
30 Minute Support SLA
What our clients say...
Unbelievably great service from Maple. Could not have asked for better - highly recommended for all things technical.
Andrew Shipp
Maple Key Partnerships
