Fully Managed IT, Cloud, and AI Services for Financial Services Firms in London

The support team is in London

Maple's fully managed clients benefit from a 30 minute SLA to be working on issues, which is unrivalled in our sector. The team also have the experience to provide a very high first-contact-resolution rate, meaning issues are resolved professionally and promptly.

Our HQ is in the City of London. This means that unlike remote IT support companies, we can be really there for our clients when needed.

Systems maintenance is proactive

Much of what happens is rightly invisible to clients. Their Cloud services are backed up daily, and computer fleets are quietly monitored and kept up to date with the latest system and software patches. Our team automatically receives alerts and service tickets for for any systems requiring attention or anitivirus alerts.

Cybersecurity happens in real time

Maple's systems have client Cloud services and computers being monitored in real time for unusual activity or potential breaches and blocking potentially dangerous Internet access. Incidents are reviewed within minutes by a Security Operations Centre, and in high risk situations our systems can even lock down a computer or laptop causing serious conern.

Truly available when you need us

Our team are availaable to help your business prosper. Whether it's support, procurement, or consultancy, you will always have access to the right people.

Get guidance navigating AI and Copilot

Working with Microsoft and our Cloud Services partners we are helping clients navigate the benefits of Microsoft Copilot, with clear licensing and implemnetation, webinars, online resources, and training sessions.

Get the knowledge of a Microsoft Partner

Maple is a Microsoft Partner. Advising on Microsoft Cloud licenses and deploying them is a key part of our business. Clients can lean into this expertise and be comfortable that they are using the appropriate services and that their services are well managed

Security comes as standard

Maple is Cyber Essentials Plus certified. Our systems, policies and processes match or exceed the requirements of the financial services sector. We absolutely practice what we recomment to clients and we are condident of passing any due diligence process.

We have long-term client relationships

Maple focuses on building long-term relationships through reliability, transparency, and trust. Our clients value our ability to combine day-to-day IT support with strategic input across cloud services, cybersecurity, and infrastructure management.

We have helped organisations navigate growth, regulatory changes, and technology transformation, and many of our clients are happy to share their experience of working with us.