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IT Support London
High quality proactive maintenance and IT support from our own dedicated full-time London-based team with our great set of service tools.
We monitor all of your systems and keep them up to date with software patches and antivirus definitions and alerts.
Our comprehensive IT service packages include essential features such as automated monitoring and patching, unlimited break-fix support, and service level agreements as low as 30 minutes.
As well as our London-based clients, we support lots of homeworkers, including overseas workers.
For requirements which cannot be fixed remotely, we will carry out no-quibble site visits. That's the advantage of being central.
We offer transparent fixed-price service agreements, based on your environment and number of staff.
Office moves have become somewhat of a speciality post-Covid, and we can facilitate your move or new office.
Our clients recognise our service quality, with 100% client retention rate.
What's Included In Our IT Support Packages?
- Proactive monitoring and maintenance.
- London IT desk with a 30 minute SLA.
- Manging clients' Cloud services.
- Proactive cybersecurity
- Monitoring antivirus updates and alerts.
- On-site technical support.
- Setup and support for videoconferencing
- Third-party vendor liaison.
Our location in the heart of London sets us apart from the competition, as it allows us to provide a highly accessible and personalised service to our clients.
We take pride in being available and avoiding the anonymity often associated with remote service providers.
As part of our commitment to delivering exceptional support, we offer a 30-minute support Service Level Agreement (SLA) for our fully managed clients,so when you entrust us with managing your IT systems, you can rely on our swift response and resolution times.
By choosing our services, you not only gain the advantage of our London-based presence but also the assurance of a rapid and efficient response to your IT support needs. Experience the difference between working with a dedicated team that is committed to your success and providing the highest level of service.Get in touch
Maple Key Partnerships
Five Star Google Rating
Client Retention Rate
30 Minute Support SLA