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Telephony

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RingCentral Cloud Telephony

We provide and support telephony services to many of our clients. It's an absolute game-changer, with fixed monthly costs, true mobility, and flexibility to grow.In addition, you can have call recording, ring groups, hunt groups, call forwarding. Everything you could want in a phone system.

Contact us here for a quote based on your requirements.

 

For more about Cloud Telephony, read on....

 

Cloud telephony offers various benefits that can enhance communication and streamline operations for businesses. Here are five key advantages:

 

Cost Savings

No Hardware Investments: Cloud telephony eliminates the need for expensive on-premises hardware. Businesses can access advanced telephony features without the upfront costs associated with traditional phone systems.

Pay-as-You-Go: Many cloud telephony services operate on a pay-as-you-go model, allowing businesses to pay only for the services and features they use. This flexibility can lead to significant cost savings compared to traditional telephone systems.

 

Scalability

Easily Expandable: Cloud telephony solutions can scale up or down based on the changing needs of a business. Whether a company is expanding its operations or downsizing, cloud telephony provides the flexibility to adjust the number of users and features accordingly.

Global Reach: Businesses with multiple locations or international operations can easily expand their telephony system to new regions without the need for complex infrastructure changes.

 

Flexibility and Mobility

Remote Accessibility: Cloud telephony enables users to access their phone system from anywhere with an internet connection. This is particularly beneficial for remote or mobile workers, providing them with the ability to stay connected and productive regardless of their location.

Integration with Other Tools: Cloud telephony can integrate seamlessly with other cloud-based tools and applications, such as customer relationship management (CRM) systems, email, and collaboration platforms, enhancing overall workflow efficiency.

 

Advanced Features

Rich Functionality: Cloud telephony platforms often come with a wide range of advanced features, including call routing, voicemail-to-email, interactive voice response (IVR), call analytics, and more. These features can enhance communication processes and improve customer interactions.

Automatic Updates: Service providers regularly update cloud telephony systems with the latest features and security patches, ensuring that businesses always have access to cutting-edge technology without the hassle of manual updates.

 

Reliability and Disaster Recovery

Redundancy and Reliability: Cloud telephony providers typically offer high levels of redundancy and reliability. With data distributed across multiple servers and locations, the risk of service downtime due to hardware failures or disasters is minimized.

Built-in Disaster Recovery: Cloud telephony solutions often include built-in disaster recovery features, ensuring that businesses can quickly recover from unforeseen events, such as power outages or natural disasters, without losing critical communication capabilities.

Get in touch

Get in contact

We appreciate your interest in our services and would be delighted to assist you with our IT support services. Our team of specialist consultants look forward to discussing your requirements. You can reach us directly by calling our dedicated phone line at 0203 900 4300 or sending us an email.

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Five Star Google Rating

100%

Client Retention Rate

30

30 Minute Support SLA