Error code 30183-48(401)
Published 22 December 2023
We have encountered this error this morning when installing Microsoft 365 apps.
Apparently it's now a known error with Windows 11. Annoying but fixable
As per the attached link you can use the Office offline installer.
To help with issues you might encounter when installing Microsoft 365 because of slow speeds or unreliable connections, as a first step download the Support and Recovery Assistant tool. (For information about this tool, go here.)
Offline installer manual steps
If the Microsoft Support and Recovery Assistant didn't help, follow the steps below that are specific to your plan. You need to be connected to the internet to download this installer file, but once that's done, you can then install Microsoft 365 offline on a PC at your convenience.
The steps below differ if your Microsoft 365 product is part of an Office for home or Office for business plan, so you need to select the correct tab for your product.
Click here to see what products are included in the home or business plans.
Select your plan
Office for homeOffice for business
If you have a Microsoft 365 for business product you can use the Microsoft 365 Deployment Tool (ODT) to download and install Microsoft 365 or Microsoft 365 offline. The tool is designed for enterprise environments and runs from the command line, so the steps are more complicated--but they'll still work for installation on a single device.
You must have a Microsoft 365 or Microsoft 365 license assigned to you to install and activate the Microsoft 365 apps. To check if you have one, see What Microsoft 365 business product or license do I have?
Step 1 - Download and install the Office Deployment Tool
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Create a folder on your hard drive and name it ODT. For this example, we'll create it on the c:\ drive, like so: c:\ODT.
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Download the Microsoft 365 Deployment Tool from the Microsoft Download Center. Select Save As and save it to your downloads folder.
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In your downloads folder, double-click the Office Deployment Tool exe file to install it.
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If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device?, click Yes.
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Accept the Microsoft Software License Terms, and then click Continue.
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In the Browse for Folder dialog, select the ODT folder you created in earlier, and then click OK.
Step 2 - Download and install Office
The drop-down list below contains detailed steps that show how to download and install the 32-bit or 64-bit version of Microsoft 365 Apps for enterprise or Microsoft 365 Apps for business.
If you have a Microsoft 365 Apps for business or Microsoft 365 Business Standard plan, you need to download the Microsoft 365 Apps for business version. For all other plans, download the Microsoft 365 Apps for enterprise version. See the following if you're not sure which version to install:
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To find out which Microsoft 365 plan you have, see What Microsoft 365 business product or license do I have?
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If you're not sure how to decide between 64-bit or 32-bit, see Choose between the 64-bit or 32-bit version of Office.